If you suspect that symptoms of illness that appear suddenly and without warning could be a sign of poisoning, you must always act quickly and specifically. Therefore, do not hesitate to contact us before a life-threatening situation occurs. You can reach our center day and night, every day of the year, on 0049 - (0)361 - 730 730

In order to help you quickly, we need some information:

Who ?
Child or adult?
age, gender, body weight

With what?
medicine, household product, chemical, plant, fungi, animal, food, drug
Read the description as accurately as possible from the packaging!

How much ?
Number of tablets, dragees, drops, etc. or other quantities

When ?
Time of ingestion or exposure; duration of exposure

Which ?
Symptoms of illness; condition of the affected person (breathing, circulation, state of consciousness); extent of damage

Be sure to tell them what you have already done. Don't act too quickly! If in doubt, always ask first whether a measure is necessary. Only if your life is in danger should you call the emergency services immediately on 1 1 2!

About Poison Emergency Service Erfurt

The Chemicals Act obliges the federal states to designate information and treatment centers for poisonings, which collect and evaluate information on the health effects of dangerous substances or dangerous preparations and provide assistance in substance-related illnesses through advice and treatment.

The Joint Poison Information Centre (GGIZ) fulfils the tasks of the poison control centre for the participating countries on the basis of an administrative agreement.

It was set up in January 1994 at the Erfurt Medical School and continued after its conversion at the HELIOS Clinic. The GGIZ is responsible for providing 24-hour assistance in cases of acute and chronic poisoning and its consequences in humans.

Where possible, advice is also given on cases of poisoning in animals. Advice is given to all citizens, doctors, pharmacists and other members of the medical profession, as well as to authorities and institutions dealing with toxicological issues.

The findings on poisonings are documented and published. The GGIZ works closely with the other poison information and treatment centers, the Society for Clinical Toxicology and the Federal Institute for Risk Assessment. Since April 2004, the night shift has been carried out on a daily rotation basis together with the GIZ-Nord (Göttingen).